Customer service is important to your business because it retains customers and extracts more value from them. By providing top-notch customer service, businesses recoup customer acquisition costs, increase profits, and increase conversion.
Expert Moose has a team of highly trained individuals who are fully equipped to manage your Amazon customer service for you. Expert Moose will serve all you customer service needs. Below is the list of services we offer under this:
- Dedicated Customer Service Representative
- Responding to Customer queries within 24 hours
- A-to-Z Claims
- Chargeback Claims
- Return Authorization
- Maintaining Good Account Health
- Minimize Order Defect Rate
- Opening Cases
- Maintain High Customer Service Response Time
- Overall Amazon Policy Compliance
We have 10+ years of experience in helping Amazon Sellers handle their customer service needs. And have the expertise required to do all this while keeping your costs low.